Privacy Policy

Security and Privacy

Our Commitment to Privacy. The privacy of EQ customers is important to us. We want you to know what type of information we collect from you and how we use it.

Our Web Site tracks certain information about the visits to our Web Site. For example, we compile statistics that show the numbers and frequency of visitors to our Web Site and its individual pages. These aggregated statistics are used internally to improve our Web Site and for product development and customer satisfaction survey purposes.

In a few areas on our Web Site, we may ask you to provide information that will enable us to verify whether you are entitled to transmit certain information to us electronically, or access and use certain information, materials and services available from our Web Site. It also enables us to enhance your site visit, to assist you with customer service or technical support issues, or to follow up with you after your visit, or otherwise support your customer relationship with EQ. For example, we may request information from you when you log on to certain areas of our Web Site, where you may be prompted to provide us with your user name and password as a condition to gaining access to certain information, materials or services.

EQ Only Uses Your Personal Information For Specific Purposes. The personal information you provide to us when using our Web Site such as your name, postal or e-mail address or telephone number will be kept confidential and used to support your customer relationship with EQ. From time to time EQ will provide that information to 3rd party service providers who facilitate customer satisfaction surveys for EQ, but EQ will not provide that information in any case, to outside marketing services. Except in the specific case of sharing information in order to serve you better, EQ will not share your personal information with other entities.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How To Contact Us

If you would like to contact us for any reason regarding our privacy practices, please write or e-mail us at either of the following address:

EQ - The Environmental Quality Company
Information Technology Dept.
36255 Michigan Avenue
Wayne, MI 48184-1652

Email: webmaster@eqonline.com

Phone: (734) 329-8000
Fax: (734) 329-8140